Shipping
Where does Cheekbone Beauty ship?
Cheekbone Beauty currently ships in Canada, the USA, the UK, the Republic of Ireland, Sweden, Denmark, France, Australia, New Zealand, Belgium, Germany and many more countries. If you don’t see your country listed at checkout, send us an email at info@cheekbonebeauty.com and we’d love to see what we can make happen for you!
Tell me about shipping to Canada.
We offer the below options for Canadian shipping. Please note that all of our options are tracked, so you will always receive a tracking number when your order ships.
FREE Shipping on all orders $38 CAD and above: Generally 3 – 10 business days for delivery. Please allow longer delivery times for remote areas such as Northern Canada.
Live Rates (calculated at checkout): When you reach the checkout page, you will see live rates for all of the shipping options in your area as well as the price and typical delivery time.
Please note that these timeframes do not include order processing time.
Tell me about shipping to the USA.
We offer the below options for shipping to the US. All of our options are tracked, so you will receive a tracking number when your order ships.
FREE Shipping on all orders $38 USD and above: Generally 3 to 5 business days for delivery. Please allow longer delivery times for orders going to Hawaii, Alaska, and Puerto Rico.
Live Rates (calculated at checkout): 2 to 5 business days within most metropolitan areas. When you reach the checkout page, you will see live rates for all of the shipping options in your area as well as the price and typical delivery time.
Please note that these timeframes do not include order processing time.
All orders from Canada and US Customs has the right to hold your order for up to 30 days.
Tell me about shipping internationally.
We offer the below tracked shipping options for international orders:
Tracked Packet International (calculated at checkout): Delivery estimate is dependent on location and provided at time of checkout.
Please note that these timeframes do not include order processing time.
When will my order ship?
There are three steps to getting your Cheekbone goodies: you order, we process, then we ship.
Ordering takes a few seconds. You’ll see the total cost of your order including taxes and shipping during checkout. Your payment method will be charged at the time the order is placed and according to the currency selected when using our website.
Processing takes up to two business days in addition to delivery times (although we are usually quicker than that!).
Shipping is the last step our team takes care of before sending it with our delivery carriers. We’ll send you an email with your order’s tracking information!
How can I edit my shipping address?
If your order is shipping to an incorrect address, please email info@cheekbonebeauty.com or call 1-905-688-1219. Cheekbone Beauty is not responsible for incorrect shipping addresses, but we will do our best to help you adjust the address if your order hasn’t shipped out yet. We ship quickly, so be sure to have all the info correct.
How can I change the country I am shopping in?
To change the currency you’re shopping in (and country you’re shipping to), just click the currency button on the upper left corner of your screen. If you don’t see your currency listed, you can still shop with us - your payment provider will do the exchange for you!
Free and Giveaway Product Guidelines
Any product received for free is:
- Not accepted for returns
- Not accepted for exchanges
- Not eligible for replacement if item is lost or stolen
*Customers participating in giveaways where free product is being gifted are only entitled to one unit of free product. If more than one free product is added to a customer's cart, Cheekbone reserves the right to adjust the customer's order.